The Power and Peril of RMM Tools
Jul 30, 2024
Network Management / IT Security
As more people work remotely, IT departments must manage devices distributed over different cities and countries relying on VPNs and remote monitoring and management (RMM) tools for system administration. However, like any new technology, RMM tools can also be used maliciously. Threat actors can establish connections to a victim's device and run commands, exfiltrate data, and stay undetected. This article will cover real-world examples of RMM exploits and show you how to protect your organization from these attacks. What are RMM tools? RMM software simplifies network management, allowing IT professionals to remotely solve problems, install software, and upload or download files to or from devices. Unfortunately, this connection is not always secure, and attackers can use malicious software to connect their servers to a victim's device. As these connections become easier to detect, however, ransomware-as-a-service (RaaS) groups have had to adjust their methods. In